Privacy Policy

1. Who We Are

VerdantIsle Traders Ltd is a company incorporated in Ireland, with its registered office in Dublin, Ireland. We are an importer and wholesaler of coconut shell activated carbon serving customers across the EU and UK.

For the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts, VerdantIsle Traders Ltd is the data controller of your personal data.

Contact: enquiries@verdantisletraders.eu

2. What Data We Collect

We collect personal data only when you voluntarily submit an enquiry through our contact form. The data collected includes:

• Full name
• Company name
• Email address
• Phone number (optional)
• Inquiry type and message content

We also collect anonymised usage data through Google Analytics (see Section 6 — Cookies).

3. Why We Collect It & Legal Basis

We process your personal data for the following purposes:

• To respond to your business enquiry — Legal basis: Consent (Article 6(1)(a) GDPR), given when you submit the contact form.
• To maintain records of business communications — Legal basis: Legitimate interests (Article 6(1)(f) GDPR).
• To analyse website usage — Legal basis: Consent (Article 6(1)(a) GDPR), given via the cookie consent banner.

4. How Long We Keep Your Data

Personal data submitted through the contact form is retained for a maximum of 3 years from the date of submission, after which it is securely deleted. If a business relationship is established, data may be retained for the duration of that relationship and for a further 3 years thereafter.

5. Who We Share Your Data With

We do not sell or rent your personal data to any third party. We share your data only with the following service providers, and only to the extent necessary to operate our website and respond to your enquiry:

• Resend — email delivery service used to transmit your enquiry to our team. Data is processed in accordance with Resend's privacy policy.
• Google Analytics — anonymised website usage analytics (only if you have accepted cookies). Data is processed by Google LLC in accordance with their privacy policy.
• Vercel — website hosting provider. Your data may pass through Vercel's infrastructure when you submit the contact form.

6. Cookies

Our website uses the following types of cookies:

Analytics cookies are only set if you click Accept on our cookie banner. You may withdraw consent at any time by clearing your browser cookies and declining on your next visit.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — request that we limit processing of your data
• Right to data portability — request your data in a portable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at enquiries@verdantisletraders.eu. We will respond within 30 days.

8. Right to Complain

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.